Privacy Policy

The service

Epocharium is a museum-building game provided by IDEASpike. An online account keeps your museum progress available when you sign in. This policy explains how the service handles account and game information.

Account and museum information

AWS provides account authentication and storage. Account information includes your email and the information needed to sign in, verify your account and recover access. Museum records include your layout, collection, resources, progress and game actions. The app keeps protected session and pending-action information on your device. Do not send passwords or verification codes to support.

Cloud processing and diagnostics

AWS stores account and museum records. Processing may take place outside your country, including the United States. Service logs are kept for approximately seven days to operate and troubleshoot the service. Museum play does not require photos, audio recordings or location information.

Retention and account deletion

Account and museum records remain while you use the service. Use Delete Account in account settings to start deletion of your login and associated museum information without waiting for the routine cleanup schedule. Account deletion is permanent. Signing out or removing the app does not delete the online account. Contact support@ideaspike.com for access, correction or privacy questions; we may verify that you control the account.

Apple and purchases

Apple processes App Store purchases under its own policies. If you make a purchase, the service processes the transaction information needed to deliver the stated game entitlement and provide purchase assistance. We do not receive payment-card details.

Website and Apple services

Opening a website or reference link sends ordinary web-request information, such as an IP address and browser information, to its hosting provider. Information you send to support is used to respond to your request. Do not send passwords, payment details or unnecessary personal information.

Support and policy updates

Information you choose to email to support@ideaspike.com is used to address your request. Include only what is needed and omit sensitive account details. You may raise a privacy question or complaint without giving up rights under applicable law. We will update this policy when the relevant data practices change. For information about our privacy practices and our service providers, including processing outside your country, contact the IDEASpike Privacy Contact at support@ideaspike.com.