Terms of Service
Last updated: October 8, 2026
The service
Mirror Mirror offers private AI scores and photo-presentation suggestions. Scores are subjective opinions about the submitted photo, not a measure of personal worth, health, identity or objective attractiveness. AI output can be inaccurate or biased; use your judgment. It is not medical, legal or professional advice. Response time and uninterrupted availability are not guaranteed.
Your account and photos
Keep your account secure. Submit only photos you have rights and permission to share. Your photos remain yours; you permit us and our processors to transmit, temporarily store and process them only to provide the requested service and meet legal obligations. This permission does not authorize public posting or advertising use. Do not submit unlawful, exploitative or abusive content. The service is not designed for children under 13.
Privacy and photo sharing
Before each photo analysis, you decide whether to securely send that photo to OpenAI for AI feedback. The Privacy Policy explains AWS service infrastructure, OpenAI processing, provider retention and deletion. Declining permission cancels the upload.
Credits and purchases
A new photo-analysis request uses 1 feedback credit. Power Pack is a one-time consumable purchase of 20 credits attached to the app account used for purchase. Apple displays the price for your region and processes payment. Purchased credits do not expire with time or inactivity; this is not a promise that the software, company or third-party services will operate forever. Credits are service-use units, not a bank deposit, and account-to-account transfer is not offered. Refunds or cash repayment apply where approved or required by law. There is no subscription in this release. Future purchase prices may change without reducing an existing purchased balance. If analysis cannot be completed, contact support so we can review the request and credit usage.
Pending delivery and refunds
A verified purchase is finished only after backend credit delivery. Sign-in and reconnection retry pending deliveries automatically; Account offers Complete pending purchase when a delivery is still pending. This does not restore used credits, and repeated delivery attempts do not grant the same transaction twice. For an App Store refund request, use reportaproblem.apple.com or Apple Support. Apple determines eligibility and processing under its policies and applicable law; we do not promise automatic approval. Contact us for undelivered purchases or service problems. Nothing here limits remedies we must provide under applicable consumer law.
Service changes and closure
We may change, suspend or discontinue the service, including when legal requirements, security risks, funding or third-party providers prevent continued operation. Where practicable, we will give reasonable advance notice through the app or our website and stop new credit sales before a planned permanent closure. We cannot promise a fixed notice period for emergencies or events outside our control. Closure does not automatically forfeit unused paid-credit claims. Contact support about unused paid credits; we will review balances and purchase records and arrange remedies required by applicable law, which may include a refund. App Store refund requests follow Apple procedures. Insolvency or other mandatory rules may affect how claims are handled. These provisions do not promise perpetual service or an unconditional refund beyond legal and contractual obligations.
Account restriction and deletion
Access may be restricted for misuse, fraud or security reasons. Where practicable, we explain the reason and allow you to contact support; urgent restrictions may be immediate. Deleting your account is irreversible, removes account access to credits and local history, and requests cloud photo cleanup. It does not itself request an Apple refund. If you have unused paid credits, review refund options or contact support before deletion. Required transaction and accounting records may remain. Restrictions and deletion do not waive mandatory consumer rights.
Responsibility and your rights
To the extent permitted by law, the service is provided as available and we are not responsible for indirect or consequential losses from relying on AI suggestions or interruptions. This does not exclude liability that cannot legally be excluded, or your mandatory rights to remedies for services not supplied or supplied improperly. Updated terms are published here; changes do not erase purchased balances or override mandatory rights. We do not claim exclusive jurisdiction or require you to give up protections of the consumer law that applies to you.